Privacy Policy

1. Information We Collect

We collect information you provide directly to us when setting up an account, purchasing toys, or filling support tickets: including name, email address, physical shipping address, phone numbers, and optional profile updates.

2. Payment Information Security

Your credit card details and payment credentials are never stored on our database. We integrate secure tokenized payment elements using Stripe and PayPal. All financial transfers go directly through SSL-encrypted gateway systems.

3. How We Use Data

We utilize user records to ship order purchases, handle billing invoices, email delivery statuses, notify you of toy safety updates, and optimize website speed. We never sell customer email rosters to third-party advert networks.

4. Cookies and Sessions

We configure secure cookies (`session.cookie_httponly` and `samesite=Lax`) to keep items in shopping carts, maintain user auth logs, and prevent cross-site scripting vulnerabilities. You can adjust your browser setting to disable cookies, but some store features might fail.

5. Contacting Support

If you have any questions regarding privacy or want to delete your customer records, contact our privacy compliance officer at support@purenirvana.com.